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Table of Contents

Part A: Personal safety. 2

Answer 1. a) 2

Answer 2. A) 3

Answer 2. B) 3

Answer 3. a) 4

Answer 3. b) 4

Answer 3. c) 4

Part B: Participating in the WHS system.. 4

Answer 1) 4

Answer 2) 5

Answer 3. a) 5

Answer 3. b) 5

Answer 3. c) 6

Answer 3. d) 6

Answer 3. e) 6

Answer 4) 6

Answer 5) 6

Part C: Looking after yourself. 7

Answer 1. A) 7

Answer 1. B) 7

Answer 2) 7

Answer 3) 7

References. 8

Part A: Personal safety

Answer 1. a)



Potential risk

Procedure to minimize the risk

Related policy or procedure


Watery eyes and stuffy nose causes physical hazards

The client faces a serious health problem that even rise to fever

Always drink hot water, and cover the whole body

Proper caring is needed for reducing the risks


Depression, anger, physical and mental hazards

Increases heart-related disease and fatigue level

Possible moderator and mediator effects will help in minimizing this risk

Meditation procedure will help reduce this health problem


Mental and physical health hazards

Physical and cognitive impairments, Alzheimer disease

Proper treatment should be maintained which can create a family like atmosphere

Caregivers should follow health policy to reduce the stress level of this type of patient  


Causes injuries in any places of the body due to physical hazards   

Fracture of bones

Repair the floor surface, ensure good lighting and visibility to the floors and wear suitable and appropriate footwear

For this scenario, the Health, Safety, and Welfare Regulations 1992 and Health and Safety at Work Act 1974 should be followed


Mental hazards and frustration 

Mental illness and depression generates 

Staff members should use proper technique to reduce the client turmoil

Proper organizing procedure should be used for handling the client situation

F. The client became angry about the worker's activity

Frustration causes ergonomic hazards

Mental stress increases

Superiors should convince the client and apologize for the activity   

Healthcare procedure should be followed for managing the situation  

G. Lack of proper healthcare techniques makes client offended and angry    

Psychological hazards

Chronic health effects

Proper care is necessary by the health staffs 

Healthcare policy should be applied in this situation 

Answer 2. A)

Older people or people with disability are not properly fit as like of the adult or young generation people (Salim, Salleh and Zawawi, 2016). This is the reason due to which they suffer from higher risk of being injured or not surviving from a fire in their home. In addition, disability and illness generally affect older people working ability.            

Answer 2. B)

The older people or people with disability may experience impaired hearing, poorer sense of smell and diminished vision that generally affects their ability to identify fire (Durbeej et al., 2015). In addition, they may also be affected by mobility issues which reduces their ability to escape quickly and safely from fire occurring in their home.      

Answer 3. a)

Smoke alarms help an older person to detect fire and therefore, it should be placed in every bedroom, outside each sleeping area and also on each level of the home (Andersson et al., 2018).    

Answer 3. b)

Smoke alarms should be located in the center of celling. It is generally installed on the wall and placed between 300mm and 500mm below the ceiling (Andersson et al., 2018).   

Answer 3. c)

A smoke alarm is maintained through the proper routine. The smoke alarm should be tested in every month to ensure both alarm sounder and battery are operating properly (Boger et al., 2015).   

Part B: Participating in the WHS system

Answer 1)





·         An employee legal right is to maintain a healthful and safe workplace 

·         The employee has the rights to get any information regarding the critical hazard of any exposure such as noise or toxic chemicals

·         An employee must follow all lawful health and safety rules and regulations, and always  wear necessary protecting tools while functioning

·         An employee must report to the employer regarding any hazardous conditions     


·         Every employer possess the right to participate in safety and health-related matters of their workplace

·         Employer possesses the right to know all types of hazards that exist in their workplace 

·         Employer responsibility is to provide a workplace environment that frees from serious hazards and complies with rules, standards, and regulations issued under the OSH Act

·          Employers make sure that workers must use and wear safe tools and equipment while working and also properly maintain it 


·         Client right is to get proper treatment and care with consideration and respect

·         Client's rights are to maintain confidentiality and privacy of information when seeking care for healthcare experts except for life-threatening conditions or situations

·         Client responsibility is to provide complete information about one’s problem or illness to proper treatment and evaluation

·         A client must ask questions to ensure proper understanding of the problem as well as the condition    

Answer 2)

  • The management should arrange proper meetings for the workers so that they can able to know about the decisions that are made regarding WHS in this organization
  • The management should ensure that workers must follow proper legislation which enable them to easily involve in the decisions that are made for WHS procedure

Answer 3. a)

According to the scenario, the support worker must follow the supervisor rules or new ways that based on improving safety procedure in the workplace (Boger et al., 2015).

Answer 3. b)

In such a condition, other support workers must ask the particular support worker regarding the reason for not agreeing with the new procedure (Piroozi, Mohamadi Bolban Abad and Moradi, 2016). 

Answer 3. c)

The support worker will demonstrate the new health and safety rules that have been mentioned in the new WHS policy and procedure (Colosio et al., 2017).

Answer 3. d)

In this condition, the support worker must talk to the supervisor about the hazard that he or she forgets to talk about (Piroozi, Mohamadi Bolban Abad and Moradi, 2016).  

Answer 3. e)

The support worker will talk to the supervisor regarding the issues of the staff and suggest that the supervisor must take proper steps to reduce the problems (Colosio et al., 2017). 

Answer 4)

The primary duty or responsibility of care is to provide a safety and healthy environments for the employees working in the firm (Colosio et al., 2017). In addition, the duty of care should increases mainly when the workers or employees working in the organization and if some, accidents occur they can take proper steps for it.

Answer 5)

Manual hazard analysis report

Manual handling hazard

Ways to minimize the risk

Who you should report this to

Physical hazard

Proper exercise increases flexibility and reduces the physical problem

Regarding any physical hazard, Julie must, report to the client's doctor

Mental hazard

Meditation and proper treatment

Julie must report to the mental healthcare experts 

A problem in interacting or communicating

Communication-related exercise and hand exercise with sign language

Julie must report about this fact to the communicative healthcare experts of the health department

Physiological disorder  

Reduce the mental stress by meditation

Julie must report this to the healthcare experts of psychological department  

Part C: Looking after yourself

Answer 1. A)

For dealing with stress, one should have to avoid conflict, stay organized, start the day in the right manner, be comfortable and listen to music at the free time (Nthe ewman, Kapoor and Thorn, 2018).   

Answer 1. B)

To deal with stress, I will take care of myself, act in a well-organized manner or sometimes I take half day leave from work to being relax (Vassilev et al., 2015).     

Answer 2)

The debriefing is an ethical consideration that helps the participant to be fully informed about the procedure that may cause physical or psychological damage of their health during doing any experiment (Newman, Kapoor and Thorn, 2018).     

Answer 3)

The possible ways used for improving and maintaining all required skills for the workplace are as follows:

  • An employee or person must have proper leadership skills and emotional intelligence skills
  • The employee must have problem-solving techniques and he or she must have critical thinking ability


Andersson, A.E., Frödin, M., Dellenborg, L., Wallin, L., Hök, J., Gillespie, B.M. and Wikström, E., 2018. Iterative co-creation for improved hand hygiene and aseptic techniques in the operating room: experiences from the safe hand's study. BMC health services research18(1), p.2.

Boger, E., Ellis, J., Latter, S., Foster, C., Kennedy, A., Jones, F., Fenerty, V., Kellar, I. and Demain, S., 2015. Self-management and self-management support outcomes: a systematic review and mixed research synthesis of stakeholder views. PloS one10(7), p.e0130990.

Colosio, C., Mandic-Rajcevic, S., Godderis, L., van der Laan, G., Hulshof, C., and van Dijk, F., 2017. Workers’ health surveillance: implementation of the Directive 89/391/EEC in Europe. Occupational Medicine67(7), pp.574-578.

Durbeej, N., Palmstierna, T., Rosendahl, I., Berman, A.H., Kristiansson, M. and Gumpert, C.H., 2015. Mental health services and public safety: substance abuse outpatient visits were associated with reduced crime rates in a Swedish cohort. PloS one10(9), p.e0137780.

Newman, A.K., Kapoor, S. and Thorn, B.E., 2018. Health Care Utilization for Chronic Pain in Low-Income Settings. Pain Medicine19(12), pp.2387-2397.

Piroozi, B., Mohamadi Bolban Abad, A. and Moradi, G.H., 2016. Assessing health system responsiveness after the implementation of health system reform: a case study of Sanandaj, 2014-2015. Iranian Journal of Epidemiology11(4), pp.1-9.

Salim, N.A.A., Salleh, N.M. and Zawawi, Z.A., 2016. Key Element Performance In Occupational Safety And Health Management System In Organization (A Literature). In MATEC Web of Conferences (Vol. 66, p. 00121). EDP Sciences.

Vassilev, I., Rowsell, A., Pope, C., Kennedy, A., O’Cathain, A., Salisbury, C. and Rogers, A., 2015. Assessing the implementability of telehealth interventions for self-management support: a realist review. Implementation Science10(1), p.59.


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