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  • 16 Apr 2020

If someone aims at becoming a good nurse, it is vital that they possess excellent skills of communication. Through the ability of collaborating as well as interacting with patients together with personnel of healthcare would determine associations, evade errors as well as provide high service quality.

Effectiveness in nurse communication can reduce medical errors and make a difference in better outcomes for patients. Health error rates in nine children's hospitals declined by 23 per cent in a 2014 report released by the New England Journal of Medicine after a handover system was implemented to improve and standardize contact.

According to Ros Wright, the body of nursing communication literature points to increased success rates, a sense of safety and security, enhanced patient satisfaction levels and better commitment to care choices, as well-documented effects of successful communication.                                                                                                              

Communication is important in nursing practice, and strong communication skills are crucial in maintaining a collaborative partnership between nurses and patients. The article seeks to address the value of communicating in nursing, explaining how good contact promotes a meaningful interaction between nurses and patients. It can be done by presenting a description of communicating, by pointing to contact styles and by illustrating how multiple forms of communication abilities should be used in practice.

Communication Theories in Nursing

In nursing, various models of contact are used to help understand and direct connections made between nurses and patients, and also nurses and other health care practitioners.

Peplau’s Interpersonal Relations Theory

The philosophy focuses on the relationship between patient and client, as well as the healing phase taking place. In addition to behaviors, habits and values in the dominant society, the discourse that happens in this setting includes dynamic aspects such as climate. The interpersonal relations theory of Peplau describes four phases of the association that attains a common objective.


In the procedure, the patient is as well included by the nerves and questions may be asked by the patient where facts and explanations should be provided. Under this stage an individual is allowed to concur confidence.


In this phase, the nurse as well as the patient continue the process. The experiences offer base to comprehension, acceptance, together with trust because the patient is a major element in the process of recovery.


The patient takes advantage of all the facilities that they have access to, and manipulate the association amid nurse and patient for attaining the aims of the therapy.


The patient's needs are fulfilled as a result of good contact, and he or she is progressing toward complete independence. The patient is no longer in need of support, so the connection stops.

Dyadic Interpersonal Communication Model

The dyadic model of interpersonal contact explains the complex collaborative mechanism that exists between two individuals. Centered on a sender and receiver — the encoder and decoder — and external stimuli such as interpretation, mood, material, and the emotional and physical components, the model points to the multiple aspects that can change the communication or transmission of the communication.

The recipient, or decoder, must interpret the information while the sender or encoder sends a packet. For the multiple variables that can influence verbal and nonverbal communication, the dyadic interpersonal relationship paradigm illustrates the importance of transparency and understanding.

Some More Theories

In healthcare a variety of other hypotheses have been used in conversation and especially in nursing conversation. For example, Jean Ann Seago states that "Habermas' critical theory has been used to describe effective relational nurse-physicist approaches, including a desire to go beyond simple sharing of knowledge and criticize contradictions and stereotypes in relationships." Seago also cites theories stemming from Foucault, feminism and the aviation industry in order to explain and improve communication Besides these types of hypotheses, some others, such as those of experiential communication, may be called.

Effective Conduct In Nursing Communication

Nurses must understand the skills and resources used in successful communication to support patients and function with colleagues. Nurses should take steps to deliver quality treatment, from being mindful of possible obstacles blocking successful contact to using essential communication skills.

Barriers To Effective Communication

The nurses who have appropriate ugliness of the typical obstructions or barriers that hinder successful communication would undertake prediction and response as per these roadblocks. Nurses will help with this emphasis ensure optimal coordination and patient treatment.

Patient obstacles include external factors such as noise, loss of privacy and lack of influence over who's present; apprehension and insecurity linked to becoming judged, being upset or becoming weak; and other obstacles such as an inability to articulate emotions and attempt to look confident for the good of someone else. Health care provider hurdles include situational issues such as lack of time or resources, staff tension and heavy workload; apprehension and insecurity due to causing the patient to feel upset by communicating or answering questions; and other obstacles such as a lack of expertise or techniques to deal with challenging thoughts, feelings or queries.

Effective Communication Skills

Ask open questions, clarifying concerns and screening questions will help keep the patient focused. To provide details, offer limited quantities of details at a time, check what details the person already knows and pause until proceeding can help. And listening, summing up, paraphrasing, empathizing, and making intelligent assumptions can show that the nurse understands and is able to communicate effectively with patients and other healthcare worker

Developing Crucial Communication Skills

It is well known that communication skills are important and hard to learn for nurses — and they take careful treatment.

Nurses will improve organizational capabilities through awareness and job-sponsored preparation, which are critical to developing as effective health care practitioners. Present nursing practitioners at Southeastern University may use an online RN to BSN degree to improve their contact skills. The curriculum builds on the awareness and expertise nurses need to progress to positions of leadership.

Communication is a dynamic process and an important ability that the nurse must be mindful of in every area, including the patient's care and services they receive. In establishing a collaborative partnership between nurse and patient a clear understanding of not just the spoken word but also the impact non-verbal contact has on the signals being conveyed. The thinking upon practice cycle is also an important component of the creation of expertise.

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